Delivery company: Sagawa Express Delivery fee Hokkaido: 900 yen Kanto/Tohoku: 600 yen Hokuriku/Shinetsu: 500 yen Tokai/Kansai: 600 yen Chugoku/Shikoku: 800 yen Kyushu: 900 yen Okinawa: 1,500 yen *Free shipping for orders over 15,000 yen
shipping timing
We usually ship within 2-3 business days of your order. Please note that if delivery is busy, it may take more than 4 business days from your order.
Regarding returns and defective products
If the delivered product is defective, please contact us via email within 7 days of receiving the product.
Regarding delivery delays
Currently, due to bad weather, there is a delay in the delivery of packages from within Niigata Prefecture by delivery companies. We apologize for any inconvenience this may cause and appreciate your understanding.
